Privacy policy

Privacy Policy

Last updated: 18-Dec-2025

At Souq Al Bahar, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website.


 

1. Information We Collect

When you visit our store, we may collect the following information:

a. Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via third-party gateways)

b. Order Information

• Products purchased
• Transaction history
• Delivery details

c. Technical Information

• IP address
• Browser type
• Device information
• Cookies and usage data

 

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you regarding your orders
• Provide customer support
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Comply with legal and regulatory obligations

 

3. Sharing Your Information

We may share your information with:

• Payment processors
• Shipping and logistics providers
• IT and hosting service providers
• Government or regulatory authorities when required by law

We do not sell or rent your personal data to third parties.


 

4. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality
• Analyze traffic and usage patterns
• Enhance user experience

You may choose to disable cookies through your browser settings; however, this may affect site functionality.


 

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.


 

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, accounting, and regulatory requirements

 

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)

To exercise your rights, please contact us using the details below.


 

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such websites.


 

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time.
Changes will take effect immediately upon posting on our website.


 

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: [to.souqalbahar@gmail.com]
📞 Phone / WhatsApp: [+971 56 593 6099]